Frequently Asked Questions
I’ve never been to therapy and I’m not sure what to expect for the first appointment.
Starting therapy can feel a little overwhelming, especially if it’s your first time. In the first
session, questions will be asked about your background, what brings you in, and what goals you’d like to work on. Insights and strategies will be collaboratively developed that fit your life.
What should I tell my child to prepare them for the session?
Dr. Cantrell introduces herself as a feelings doctor to children. She explains that we
talk about our feelings, thoughts, and behaviors. She also encourages parents to share with the children that they will play games, draw, play with sand sometimes, and talk.
Do you accept insurance?
No, Dr. Cantrell is not in network with any insurances. She can provide a superbill and the patient can submit the claims directly to insurance. For testing services rendered by a doctoral trainee or post doctoral resident, those testing services can not be submitted to insurance for out of network benefits.
What is the cost for services?
Intake $375.00 for 55 minutes. Individual, family, couple, or parent session is $250.00 for 55 minutes. Assessment costs can vary depending on reason for referral and age of individual.
Please inquire about estimated costs.
How long are therapy sessions?
Therapy sessions are 55 minutes.
What if my session goes over the 55/60 minute?
Sessions end promptly at the designated time. If for some reason the session goes over
the allotted time, and the clinician can accommodate the time extension, the patient will be charged accordingly for extended time at the pro-rated hourly fee.
How much notice do I need to give if I need to cancel my appointment?
Dr. Cantrell sends an email and/or text reminder for appointments so you can cancel at least 24 hours in advance of the appointment. You can call, text, or email the cancellation request. If a cancellation request has not been provided with more than 24 hours, there is a late cancellation/no show fee of $150.00.
What if I want to end treatment?
You can cancel treatment at any time.
What should I expect with child/adolescent therapy?
Initial paperwork is sent via email ahead of the appointment. The paperwork is to be returned at least 24 hours in advance of the initial appointment. The intake session is 55 minutes and the clinician will be asking questions pertaining to history as well as presenting concerns. The initial appointment is with the parents only. The next appointment/s is with the child or adolescent. Questionnaires are sent to parents and child/teen (8 years and older). The next appointment is with the parents to review the results and to treatment plan. This may include assessment, individual therapy, family therapy, referrals, and or recommendations at home, school, and in the community.
What should I expect with adult therapy?
Initial paperwork is sent via email ahead of the appointment. The paperwork is to be returned at least 24 hours in advance of the initial appointment. The intake session is 55 minutes and the clinician will be asking questions pertaining to history as well as presenting concerns. A questionnaire is sent and subsequently reviewed with the individual and a treatment plan will be developed and it may include assessment, psychotherapy, referrals, and or recommendations.
What should I expect with couples/marital counseling?
Initial paperwork is sent via email ahead of the appointment. Both parties will need to complete the paperwork and returned at least 24 hours in advance of the initial appointment. The intake session is 55 minutes and the clinician will learn more about the state of the relationship and history of the couple. The Gottman questionnaire is sent after the initial appointment. The next two sessions, the clinician will meet with each partner individually to obtain background information. The fourth appointment the clinician meets with the couple to treatment plan and review using the Gottman questionnaire results. Interventions, referrals, and recommendations are made during this session.
What questionnaire do you give for couples?
The Gottman relationship check up questionnaire is sent to both partners to complete. The results are used alongside other family system treatments. The Sound House framework helps to identify the couple’s strengths and areas of weaknesses that we can work on to improve the health of the relationship.
How long are couple and family therapy sessions?
The sessions are 55/60 minutes, however, it is sometimes more productive to schedule a 90 minute session. If extended time sessions are scheduled, the cost is based on the time spent and will be charged the hourly rate. E.g., 90 minutes = $375.00
Why do you request the initial paperwork to be returned 24 hours in advance of the initial appointment?
Dr. Cantrell likes to review all the paperwork ahead of the appointment. This ensures that
everything has been received so the time during the appointment can be spent together rather than reviewing and collecting paperwork.
Why does Dr. Cantrell send paperwork and request questionnaires to be completed?
Dr. Cantrell likes to use qualitative and quantitative data to formulate individualized treatment and to tailor interventions to the person/couple/family. The questionnaire results populates data, based on self-report or parent report. Targeted interventions are then informed by evidence-based practices and the data helps tailor treatment with targeted goals.
What kind of questionnaires do you use to inform therapy treatment?
General measures are selected that examines social, emotional, and behavioral functioning. At times, more targeted questionnaires may be selected to inform treatment, including trauma, anxiety, disordered eating, and behavioral medicine/health psychology measures.
What additional documents should I send you to help with my treatment?
This can be discussed with Dr. Cantrell before the intake, but any pertinent medical results,
previous psychological evaluations or assessments, and when working with children the most recent individualized education plan (IEP), if applicable, should be submitted.
What should I expect from a psychological evaluation?
Dr. Cantrell provides a comprehensive psychotherapeutic testing model framework
and recommendations are made for the child, adult, family, school, and within the
community.
What is a good faith estimate?
- Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
- You have the right to receive a “Good Faith Estimate” explaining how much your medical care will costUnder the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.Make sure to save a copy or picture of your Good Faith Estimate.
- For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
